Privacy Policy

Who is responsible

Mesa Craft Goods LLC, 500 4th St NW, Albuquerque, NM 87102, United States. Direct privacy queries to: [email protected].

Legal framework

We handle personal records under the applicable U.S. state privacy laws, including the CCPA/CPRA and relevant statutes in United States. If this statement conflicts with governing law, the statute takes precedence.

What we collect

When you buy goods, we record the contact data required to fulfill the shipment: recipient name, physical address, email, phone number, and purchased items. We do not process or store payment cards on this platform. During browsing, the server logs technical records: IP address, browser type, and visited URLs, using the cookies listed below.

• Customer contact and shipping details including legal name, postal address, email, and phone number.
• Order transaction history, purchase preferences, and communication logs.
• Technical telemetry and device diagnostics including IP address, browser type, and interaction timestamps.
• Customer support inquiries, feedback, and return verification notes.

Why we use it

• To pack orders, manage parcel transit, and process physical returns.
• To answer buyer questions and provide tracking notices.
• To protect server security and track store traffic.
• To send commercial notices if you opted in. An unsubscribe link appears in every dispatch.

Cookies and browser data

This store places small text files on your device. Core cookies keep the shopping cart and checkout operating; they remain active. Analytics cookies track page views in summary format. Marketing cookies require explicit consent via the banner. You can revoke permissions at any point through the banner or browser controls. Review our Cookie Policy for details.

Third parties with access

Carriers receive shipping addresses and phone contacts. The payment processor handles required transaction fields. Infrastructure hosts and metrics platforms process data under service agreements. We never sell customer records.

Pursuant to the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), California consumers possess the right to know what personal information is collected, request deletion, and opt out. Mesa Craft Goods LLC does not sell, lease, or distribute consumer personal information to third-party commercial data brokers.

Data retention schedules

Transaction files stay on record through statutory accounting periods, then get purged. Account information remains until you close your profile. Traffic metrics remain for 14 months.

Your rights

United States residents have the right to request access to their personal data, correct inaccurate records, request deletion of non-transactional personal records, and request restriction of data processing by writing directly to our data privacy officer.

Security

Mesa Craft Goods LLC does not collect, process, or store credit or debit card numbers, as our storefront transactions are conducted exclusively via Cash on Delivery and Direct Bank Transfer.

Questions about this policy

Send an email to [email protected] or call +1 (505) 394-4268 during Mon-Fri 09:30-17:15, Sat 09:45-15:30. We answer each inquiry within one business day.

Merchant

Mesa Craft Goods LLC

Registered address

500 4th St NW, Albuquerque, NM 87102, United States

Email

[email protected]

Phone

+1 (505) 394-4268

Working hours

Mon-Fri 09:30-17:15, Sat 09:45-15:30

Registration

EIN: 58-1457357