Mesa Craft Goods LLC fulfills orders for casual apparel, scented home goods, handcrafted decor, grooming products, and pet accessories across the United States. Every package is dispatched directly from our domestic fulfillment center to maintain item integrity and prompt dispatch.
| Service | Delivery time | Cost |
|---|---|---|
| USPS Ground Advantage | 2-5 business days | $5.95 |
| UPS Ground | 1-4 business days | $8.75 |
Transit schedules count working days from dispatch. Rural routes can add 1-2 business days.
Orders completed before 14:30 on a regular workday leave our counter that afternoon. Orders placed past the cutoff, on Saturdays, Sundays, or statutory holidays dispatch the next business day. You receive an automated notice with your reference number immediately after checkout.
Fragile candle glassware and artisan decor are secured inside shock-absorbent corrugated shipping boxes with molded paper pulp inserts and impact cushioning. Grooming balms and beard oils are sealed in tamper-evident shrink bands to prevent leakage, while apparel and dog accessories are packaged in moisture-resistant protective poly enclosures.
Upon dispatch, an automated notification containing an active postal tracking link is sent directly via email and SMS text messaging.
If transit history halts for 5 business days, notify us at [email protected] with your order reference. We start an investigation with the carrier and either ship a replacement or issue a full payout, according to your choice, within 10 business days from your notice.
Inspect the parcel immediately upon arrival. If courier transit causes visible breakage to candle glass or compromises grooming containers, email photographic evidence of the damaged parcel and contents to support within 48 hours for immediate investigation and complimentary replacement.
We accept Cash on delivery, Bank transfer. We never request banking credentials or card numbers by email or telephone.
We send parcels to specific countries. Shipping rates and transit estimates appear on the checkout screen prior to payment. Customs fees and local import taxes belong to the recipient.
Send an email to [email protected] or call +1 (505) 394-4268 during Mon-Fri 09:30-17:15, Sat 09:45-15:30. We answer each inquiry within one business day.
Mesa Craft Goods